The
Leading Business VOIP
Provider in Singapore

VOIP SERVICES

Siptel is a leading VOIP solutions provider in Singapore. Below are the types of services we provide.

INTERNET CALLING

Using our solution you can easily make or receive calls on the internet. You don’t need to be in Singapore to receive the call.

HOSTED PABX

Hosted PABX is included in our services. So if you have a big team then you can share one business number between them.

INTERNATIONAL CALLING

The rates for international calls are very reasonable. You can call most of the countries at 2 – 3 cents per minute.

SOFTPHONE

You can install a softphone on your mobile devise and using this softphone you can make or receive incoming calls.

INTERNATIONAL NUMBERS

International incoming numbers in some selected countries are available through us. So if you need numbers in USA, Canada or UK please contact us.

ADVANCED SOLUTION

Software telephony is an advanced platform which will bring down your cost by 40%

Phone options for you?

To start utilizing VOIP telephony, you primarily have two options. First option is to use a software phone which can be installed in your computer or mobile phone. Second option is to have a dedicated IP phone like CISCO or Grandstream.
Siptel-softpohne

Softphone

Softphones are the one which are installed on your android or iOS phone or on your desktop / laptop. They are in the form of a software hence the world softphone. These are best suited for mobile professionals who always need to be on move. When you sign up our plan, you get free softphone from us. No matter where you are, so long as you are connected to the internet the call can be routed to you.

  • Softphones provide flexibility
  • You can connect to phone from anywhere
  • Sofphones doesn’t cost anything

IP Deskphone

Hardware phones are like typical desk phone. However instead of normal telephone plug they are plugged into J45 network jack. Through this the phone connects to internet and call can be routed to/ from this phone. Because they are generally fixed to a location they are not suitable for mobile professionals. However IP desk phones, offer a better communication experience than softphones as they have dedicate circuits for voice processing.

Key Features of our Telephony System

VOIP is a latest technology, where a phone call is routed over the internet instead of traditional copper lines. This brings significant advantage to businesses. There is no need to install telephone cables. The phone app can be installed on your mobile phone, and the calling rates are lower than traditional phone.
 

Call Management Features

Inbound calls

You can receive incoming call on these numbers. You can publish these numbers on your card and when client calls you the call will be routed to you.

Outbound calls

You can make outbound calls from these numbers. This can be done using your softphone or hardware IP phone.

Call logs

System keeps the record of calls. So in case you need to investigate the call details, then it is available via web self service portal.

Shared telephone number

You can take a single telephone number and share it among all your employees. This number then becomes your corporate identity.

Individual numbers (DID)

If you wish, you can have individual DID’s for every employee at an extra cost.

Call hold

While the call is ongoing it can be put on hold mode, especially when the caller or receiver wants to verify something.

Unlimited concurrent calls

You can have unlimited concurrent call simultaneously coming in or being made out of your account.

Cheap International Calls

International call starts at local rates for most of the destination. The rate for most of the countries is below 3 Cents per minute.

Receive calls internationally

If using a softphone, you can receive an incoming call on your Singapore number even if you are abroad.

PBX Features

Setting up of business hours

If the call is received outside business hours, a message will play that the office is closed.

Extension based call routing

On an incoming call, the caller can dial an extension and the call will be routed to the right person.

Department based call routing

System plays a message, Dial 1 for sales 2 for finance. Caller then dials the right number to reach to somebody in that department.

Specify max call duration

Example if set to 30 minutes then call is terminated after 30 minutes. This is good to ensure that calls do not last too long.

Individual numbers (DID)

If you wish, you can have individual DID’s for every employee at an extra cost.

Call hold

While the call is ongoing it can be put on hold mode, especially when the caller or receiver wants to verify something.

Unlimited concurrent calls

You can have unlimited concurrent call simultaneously coming in or being made out of your account.

Cheap International Calls

International call starts at local rates for most of the destination. The rate for most of the countries is below 3 Cents per minute.

Receive calls internationally

If using a softphone, you can receive an incoming call on your Singapore number even if you are abroad.

Numbers and Softphones

 

6*/3* series telephone numbers

We offer DID numbers from both batches. However do note 6* numbers are available only to people and businesses in Singapore.

 

International numbers

You can add additional international numbers to your pack. Currently we offer numbers in USA, Canada and UK. 

Softphone for Windows & Mac

We provide softphone app for both Windows and Mac. This way you can install it on your laptop or PC. 

Softphone for android and iOS

We provide softphone app for both Android and iOS. Install it on your phone to connect from anywhere in the world. 

Off market desk phones

If your job is primarily from a single location, we can provide you IP deskphone at extra cost. These have best voice quality. 

Instant conference

It is possible to enter into instant conference by adding a person or two in the ongoing call. 

Call Recording

Optionally do one off call recording in the softphone.

 

ASR Satisfaction 87%
Call Clarity 80%
ACD Satisfaction 70%
Call completion without drop 70%
92%
Overall Customer Satisfaction
  • Testimonial
    Sushil, Avanti Exports, Singapore

    We are using Siptel telephony service with our CRM system in our Singapore office for quite some time now. The cost of telephony has greatly reduced and because of the internet telephony the mobility has increased. More businesses should experiment with VOIP now.

  • Testimonial
    Rico Enginco, Wriko Inc, Backoffice Solutions, Philippines

    I run a small back office firm in Manila. We have legal entities in Singapore as well as in USA. I was looking for an internet telephone solution to consolidate all lines in a single package. Siptel helped us here and provided USA, Canada as well as Singapore number in one account.

  • Testimonial
    Neil Whiting, Pingo Solutions Pty Ltd, Australia

    I am based in Australia and I own a company in Singapore. I needed a telephone number in Singapore so that customers from Singapore can easily call me. The Service from Siptel has proved of great help here. Customers can call on local number and I can easily receive it on my mobile via a softphone.

Our Clients

We have experience providing top notch VOIP services to top quality companies throughout the World.

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Get in touch with us

Feel free to give us a call. we are happy to talk you through any projects or run live demos for those wishing to see what it is to use our VOIP service and how is the experience.

Contact Address

04-04, 3 International Business Park
Nordic European Centre
Singapore - 609927

Contact Details

+65 6950 4155
info@siptel.io

Office Hours

9 am to 6 pm
Monday to Friday